Policies

Shipping

Shipment processing time: All orders are processed within 3-5 business days and shipped by UPS. Tracking numbers are provided via email.

Please allow 7-10 BUSINESS DAYS TO RECEIVE YOUR ORDER

SUITE828 is not responsible to for lost, stolen are damaged packages. All claims must be made by contacting UPS.

161104136460068a5473a90.jpg
13900261551_2012241466.jpg

Returns & Refunds

Thanks for purchasing our products at Suite828!

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.

 

The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team at Hello@Suite828.com

IMG_1315.jpg